Introduction
Welcome to Petmartz. This Privacy Policy explains how Cyntrek Solutions Private Limited ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our pet marketplace platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- •Register for an account
- •Create a listing for a pet or pet-related item
- •Contact other users through our platform
- •Subscribe to our newsletter or marketing communications
- •Participate in surveys or promotions
- •Contact our customer support
- •Create and share social media posts, reactions, or comments
This personal information may include:
- Email address, phone number, WhatsApp number, and other contact information
- Account credentials (username and password)
- Profile information and photos
- Listing details including descriptions, images, and pricing
- Social media posts, photos, videos, reactions, and comments you create
- Location data for listings, posts, and search preferences
- Communication records with other users and customer support
Social Media Content
When you create social media posts on PetMartz, we collect and store:
- •Post content (text, images, videos) and associated metadata (creation date, author information)
- •Reactions and comments you make on posts
- •Post views and engagement metrics
- •Location tags and mood indicators you add to posts
Important: All posts, reactions, and comments are public by default and can be viewed by anyone visiting the platform. Please do not share sensitive personal information in your posts.
Public Visibility of Contact Information
IMPORTANT NOTICE
When you create a listing on Petmartz, certain contact information will be publicly visible to all users of the platform to facilitate communication and transactions.
The following information may be displayed publicly on your listings:
- Phone Number: Your phone number will be visible to all users viewing your listing
- WhatsApp Number: If you provide a WhatsApp number, it will be displayed publicly for buyers to contact you via WhatsApp
- Email Address: Your email address will be visible to potential buyers for communication purposes
- Display Name: Your name or username as shown on your profile
- Location Information: General location data (city/area) for your listings
Your Consent: By creating a listing on Petmartz, you explicitly consent to the public display of the contact information you provide. This is necessary for buyers to contact you regarding your listings.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Note: This privacy policy is applicable to all users of Petmartz in Sri Lanka. Petmartz and Cyntrek Solutions Private Limited comply with applicable Sri Lankan data protection laws and regulations.